By purchasing a ticket through this website, you confirm that you are legally capable of entering into binding agreements.

Your booking is confirmed once payment has been successfully processed.

Tickets are limited and subject to availability.

All prices displayed on the website are final prices for the event ticket.

Prices may change at any time before a booking is completed. However, the price charged will be the one displayed at the moment of purchase.

When purchasing a ticket, you may be required to provide certain personal information such as your name, email address, and contact details.

You confirm that the information provided is accurate and complete.

This information will only be used for event management and communication purposes in accordance with our Privacy Policy.

Payment is required in full at the time of booking.

Payments are processed through secure third-party payment providers available on the website.

If payment authorization is declined, the booking will not be confirmed.

We reserve the right to make reasonable changes to the event schedule, venue, or activities if necessary due to circumstances beyond our control.

In the unlikely event that an event must be cancelled by the organisers, participants will be offered either:

• a full refund

or

• the option to transfer the ticket to another Esencia experience.

Changes do not entitle participants to a refund.

All tickets are non-refundable.

However, participants may transfer their ticket to another person if they are unable to attend.

Esencia is not responsible for managing or facilitating transfers between participants.

All transfers must be communicated to the organisers 72h before the event.

Esencia experiences are designed for relaxation, wellbeing, and personal care.

Any skincare insights, wellness guidance, or device-based measurements shared during the event are provided for informational and educational purposes only and do not constitute medical advice.

Participants should consult a qualified healthcare professional for medical concerns.

During Esencia events, photographs or short videos may occasionally be taken for communication or promotional purposes. By attending the event, you acknowledge and accept this.

If you prefer not to appear in photographs or videos, please inform the organisers upon arrival.

We will always respect your preference.

By attending an Esencia event, participants accept full responsibility for their own wellbeing.

Esencia shall not be held liable for any injuries, reactions, losses or damages arising from participation in the event.

We reserve the right to update or modify these Terms and Conditions at any time.

Any changes will be published on this page.

Continued use of the website or participation in events after changes have been made constitutes acceptance of the revised Terms.